how can i get my account back, hacked

matkomp123 11 Reputation points

hello, someone added a recovery email address to my account and changed the password. I can't log in and I'm afraid my data is in danger. What can I do? I have access to my original email address.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Marilee Turscak-MSFT 36,411 Reputation points Microsoft Employee

    Hi @matkomp123 ,

    I'm sorry to hear this happened to your account! I would recommend trying the recovery steps from How to recover a hacked or compromised Microsoft account

    Change your Microsoft account password.

    The first thing you’ll want to do to protect your account is to change your password.

    1) Go to Recover your account and type in the email address, phone number, or Skype name you use to sign in. Then select Next.

    2) We'll ask where you'd like to get your security code. Select Next.

    3) Type the requested information and select Send code.

    4) Type the security code into Verify your identity, then select Next.

    5) Type in your New password. Then confirm it by typing it again into the Re-enter password field.

    6) If you are unable to change your password using a security code to your contact information, complete the recovery form.

    Additional steps here:

    Please let me know if this helps!

    1 person found this answer helpful.

  2. Begley, David (Student) 0 Reputation points

    My account has been hacked they have changed everything my email my password and recovery email i can give you a ton of past info and it has emailed me about all of the changes then new email is and i cant get the account back with any security code and every time i do it it just tells my i do not have enough info for the recovery so i will list my current email for now so you can contact me with it or you can reply to this

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