Not able to take Az-900 exam

Diego Fernandez 1 Reputation point
2021-09-27T18:11:46.003+00:00

I have scheduled AZ-900 on for 26 September 2021 8.30:00 PM MST IT through Pearson Vue and waited more than 2 hour for the proctor to show up . The page says "Thanks for your patience! We're experiencing longer than normal wait times and apologize for the delay. A proctor will be with you shortly." and "We're sorry your exam has not launched. Click for help or to reschedule." I tried to connect with helpdesk chat to reschedule my exam but did not received any reply for almost an hour.

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
35,994 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Diego Fernandez 1 Reputation point
    2021-09-27T18:14:09.82+00:00

    135665-2021-09-26-21-27-23.jpg

    0 comments No comments

  2. Dave Patrick 426.1K Reputation points MVP
    2021-09-27T18:15:48.983+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling / vouchers in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Exams / Discounts/Vouchers/Special Offers / Event Offers
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    0 comments No comments