Not able to take Az-900 exam

Diego Fernandez 1 Reputation point
2021-09-27T18:11:46.003+00:00

I have scheduled AZ-900 on for 26 September 2021 8.30:00 PM MST IT through Pearson Vue and waited more than 2 hour for the proctor to show up . The page says "Thanks for your patience! We're experiencing longer than normal wait times and apologize for the delay. A proctor will be with you shortly." and "We're sorry your exam has not launched. Click for help or to reschedule." I tried to connect with helpdesk chat to reschedule my exam but did not received any reply for almost an hour.

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  1. Diego Fernandez 1 Reputation point
    2021-09-27T18:14:09.82+00:00

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  2. Dave Patrick 352.4K Reputation points MVP
    2021-09-27T18:15:48.983+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling / vouchers in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Exams / Discounts/Vouchers/Special Offers / Event Offers
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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