going in issue

Question

tại sao team của t bị lỗi mấy tuần mà ko vào đc ạ . Khi t restart hay shutdown thì nó vẫn bị lỗi😭

Answer 1

It seems you are experiencing issues with Microsoft Teams that persist even after restarting or shutting down your device. This could be due to several reasons, including problems with cache or permissions in your AppData folder, or issues related to the configuration of the Teams app itself.

Here are some potential causes for the issue:

1. Cookies and Cache: If the Cookies and Cache shell folders point to a reparse point, it could prevent Teams from starting correctly.
2. Permissions: Lack of Read permission to certain folders in the AppData folder can also cause issues.
3. Invalid Files: If there are invalid files in the AppData folder that have the same name as required system folders, this can lead to problems.
4. Policy Settings: The AllowAllTrustedApps policy setting might be preventing the new Teams from starting.

To resolve this, you may want to check the permissions and the contents of your AppData folder, and ensure that no conflicting files are present. Additionally, clearing the cache and cookies for Teams might help in resolving the issue.

If the problem persists, consider reinstalling the Teams app to ensure a fresh start without any lingering issues.

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References:

• Resolve issues when starting the new Teams app