Cancel xbox subsciption

Question

I want to cancel xbox subscription for my deceased husband. 2019

Answer 1

To cancel an Xbox subscription for your deceased husband, you can follow these steps:

1. Sign in to the Microsoft account associated with the Xbox subscription. If you do not have access to this account, you may need to recover it or contact Microsoft support for assistance.
2. Go to the Services & subscriptions page on the Microsoft account website.
3. Locate the Xbox subscription you wish to cancel.
4. Select Manage next to the subscription, and then choose Cancel.
5. Follow the prompts to complete the cancellation process.

If you encounter any issues or if you need help due to the circumstances, it may be beneficial to contact Microsoft Support directly for assistance with the cancellation process.

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References:

• Manage customer subscriptions