Constant kernel BSOD

Question

It's been a year now and I can't help it anymore. I've been having constant BSOD now even while playing games. This not just a normal BSOD but everything is within kernel. I get this BSOD like APC_INDEX_MISMATCH, KMODE_EXCEPTION_NOT_HANDLED, IRQL_NOT_LESS_OR_EQUAL, you name it, and I wasn't able to figure out why it keeps happening. Sometimes it BSOD every two days, sometimes twice a day, regardless the usage of my PC. Not only that, but Microsoft Edge is also crashing. I'm really tired trying to figure it out and troubleshooting it.

I know it wasn't my RAM because its brand new and it's already been crashing ever since. It's not also my operating system because even before I bought a new NVME, it's still crashing. I have the minidumps in here. Not to mention that my GPU shows two monitor connected and I can't remove the other one even when reinstalling a new OS or DDU the GPU. Please really need your help

Answer 1

Please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so I can take a look for you.

Answer 2

It sounds like you're experiencing a range of kernel-mode blue screen errors (BSOD) that can be quite frustrating. Here are some troubleshooting steps you can take to help resolve these issues:

1. Update Drivers: Since many BSOD errors are caused by driver issues, ensure that all your device drivers, especially for your graphics card and any other hardware, are up to date. You can do this through Device Manager or by visiting the manufacturer's website.
2. Check for Hardware Issues: Even if your RAM is new, it's worth running a memory diagnostic tool to rule out any issues. You can use the Windows Memory Diagnostics tool to check for memory errors. Additionally, check other hardware components like your GPU and motherboard for any faults.
3. Analyze Minidumps: Since you have minidump files, analyzing them can provide insights into what is causing the crashes. You can use tools like WinDbg to analyze the dump files and identify the specific drivers or hardware causing the issues.
4. Check Event Viewer: Use the Event Viewer to look for critical errors that occurred around the time of the BSOD. This can help pinpoint the problematic driver or hardware.
5. Remove Unnecessary Hardware: If you have any additional hardware connected (like external devices), try disconnecting them to see if that resolves the BSOD issues.
6. System Restore or Reset: If the problems persist, consider using System Restore to revert your system to a point before the issues began, or perform a reset of Windows if necessary.
7. Check for Software Conflicts: Sometimes, software can conflict with hardware drivers. Ensure that your software, especially security software, is up to date, and consider temporarily disabling it to see if it resolves the issue.
8. Run Hardware Diagnostics: Use any hardware diagnostics tools provided by your system manufacturer to check for hardware issues.

If the problem continues after these steps, you may want to consult with a professional technician who can perform more in-depth diagnostics.

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References:

• Troubleshoot bug checks (stop code errors)
• Advanced troubleshooting for stop code errors