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file explorer open

Michael Lefebvre 0 Reputation points
2025-12-29T16:33:43.5666667+00:00

’m having an issue with File Explorer on my Windows PC. File Explorer will not open or respond properly. When I click on it, nothing happens (or it opens briefly and then freezes/crashes).

So far, the issue persists after restarting the computer. I’m not sure if this is related to a recent Windows update, a corrupted system file, or another background service.

Moved from: Microsoft 365 and Office | Other

Windows for home | Other | Performance and system failures
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  1. Michael Lefebvre 0 Reputation points
    2025-12-29T18:13:49.7033333+00:00

    The windows guys logged into my computer and are doing it now.I'll keep you posted

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  2. DaveM121 891.6K Reputation points Independent Advisor
    2025-12-29T17:09:10.6+00:00

    I need some information about your installed Windows version... etc. because the available troubleshooting steps are different for Windows 10 and 11.

    Click your Start Button, then just type winver and press Enter, please provide a screenshot of the resulting dialog box.

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