To reset your Windows 10 device, you can use the built-in recovery options. However, since you mentioned that you forgot your laptop password, you will need to access the recovery options without logging in. Here’s how you can do it:
- Access Recovery Environment: Restart your laptop and during the boot process, repeatedly press the F11 key (or the key specific to your laptop model) until you see the recovery options.
- Choose Troubleshoot: In the recovery environment, select Troubleshoot.
- Reset this PC: Click on Reset this PC. You will have two options: Keep my files or Remove everything. Choose the option that suits your needs.
- Follow the Prompts: Follow the on-screen instructions to complete the reset process.
If you need to reset your device remotely, you can also do this through the Company Portal if your device is managed by your organization. However, this typically requires you to be logged into your account.
For more detailed steps on resetting your device, you can refer to the recovery options available in Windows 10.
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