openMessagingClient

Question

openMessagingClient

Ameenabanu Nadaf 0

i'm trying to create message cleint , instance has been created but while sending message it is not getting openopenMessagingClientWithRetry - --Attempting to open the messaging client-- [ERROR] 2025-12-31 12:32:09,205 com.bems.gateway.client.AzureServiceClient openMessagingClientWithRetry - Failed to open messaging client due to invalid or out of date credentials: Unauthorized access

Suchitra Suregaunkar 14,595 Reputation points Microsoft External Staff Moderator

2026-01-02T10:52:30.7+00:00
Hello Ameenabanu Nadaf

The issue occurs because the messaging service rejects the client authentication request due to invalid, expired, or unauthorized credentials.

Updating the application with valid credentials and ensuring the identity has the required data‑plane permissions on the messaging resource resolves the issue.

Could you please share us the below details?

What type of messaging service are you trying to connect to (e.g., Azure Service Bus, Event Hubs)?

Can you confirm if the credentials you are using were recently changed or regenerated?

Are there any specific role assignments or access policies configured for the application trying to access the messaging client?

Have you checked the Azure monitor logs for any additional error messages that could provide more context?

Thanks,
Suchitra.
Suchitra Suregaunkar 14,595 Reputation points Microsoft External Staff Moderator

2026-01-05T07:45:10.32+00:00

Hello Ameenabanu Nadaf

Could you please share us the above requested details?

Thanks,

Suchitra.

1 answer

Your answer

Suchitra Suregaunkar 14,595 Reputation points Microsoft External Staff Moderator

2026-01-02T10:52:30.7+00:00

Hello Ameenabanu Nadaf

The issue occurs because the messaging service rejects the client authentication request due to invalid, expired, or unauthorized credentials.

Updating the application with valid credentials and ensuring the identity has the required data‑plane permissions on the messaging resource resolves the issue.

Could you please share us the below details?

What type of messaging service are you trying to connect to (e.g., Azure Service Bus, Event Hubs)?

Can you confirm if the credentials you are using were recently changed or regenerated?

Are there any specific role assignments or access policies configured for the application trying to access the messaging client?

Have you checked the Azure monitor logs for any additional error messages that could provide more context?

Thanks,
Suchitra.
Suchitra Suregaunkar 14,595 Reputation points Microsoft External Staff Moderator

2026-01-05T07:45:10.32+00:00

Hello Ameenabanu Nadaf

Could you please share us the above requested details?

Thanks,

Suchitra.

Answer 1

It seems that you are encountering an Unauthorized access error when trying to open the messaging client. This typically indicates that the credentials being used for authentication are either invalid or have expired. Here are some steps you can take to resolve this issue:

Check Credentials: Ensure that the credentials (such as client ID, client secret, or any tokens) you are using are correct and have not expired.
Refresh Tokens: If you are using token-based authentication, make sure to refresh your tokens if they are expired.
Permissions: Verify that the account you are using has the necessary permissions to access the Azure services you are trying to connect to.
Configuration: Double-check your configuration settings for the messaging client to ensure everything is set up correctly.
Retry Logic: Since you are using a retry mechanism, ensure that it is correctly implemented to handle transient errors.

If the problem persists, you may need to consult the Azure documentation or support for further assistance regarding authentication issues.

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