Cannot add user

Sree 1,966 Reputation points
2021-09-28T10:05:07.35+00:00

Exchange Admin Center: When trying to add a user to 'delivery management' from an Exchange Online Distribution group:

This fails when the a second user with the same 'first part of UPN' exists. E.g. 'user@Company portal .com' and 'user@student .contoso.com users are existing in our tenant. This is because the user is both student and staff so nothing wrong with that.

It seems the new Exchange Online GUI is not distinguishing on UPN.

With classis exchange admin this problem is not occuring, also powershell works fine.

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
3,376 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
6,532 questions
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  1. Vasil Michev 71,296 Reputation points MVP
    2021-09-28T13:16:53.643+00:00

    Yes, that's a "known issue" with the UI. You already know the solution here - use PowerShell.

    1 person found this answer helpful.