account error

Question

계정이 계속 오류가납니다.

다시 로그인 하라는 메시지가 반복됩니다.

오피스(엑셀 등)에서 우측 상단 계정에 노란 삼각형 느낌표

Answer 1

안녕하세요, 마이크로소프트 Q&A에 문의해 주셔서 감사합니다.

Microsoft 계정으로 Office 앱에서 로그아웃한 후 다시 로그인해도 문제가 해결되지 않는다면, Office 복구를 시도해 보세요.

단계 안내:

시작 > 설정 > 앱 > 설치된 앱으로 이동합니다.

목록에서 Microsoft Office를 찾아 오른쪽의 점 세 개(⋯) 를 클릭한 후 수정을 선택합니다.

온라인 복구(Online Repair) 를 선택하여 Office 앱을 복구합니다.

복구가 완료되면 컴퓨터를 한 번 재시작한 후 Microsoft 계정으로 다시 로그인하세요.

Answer 2

It seems that you are experiencing an account error in Microsoft Office, which may be indicated by a yellow triangle with an exclamation mark next to your account in the top right corner of the application. This typically occurs when there is an issue with your account or when you need to sign in again.

To resolve this issue, you can try the following steps:

1. Sign out of Office: Open any Office application (like Excel), go to File > Account, and select Sign out.
2. Sign back in: After signing out, close the Office application, reopen it, and sign back in using your Microsoft 365 credentials.
3. Check for updates: Ensure that your Office applications are up to date, as updates can fix bugs and improve performance.
4. Remove cached credentials: You may need to clear any cached credentials that could be causing conflicts. You can do this through the Credential Manager in Windows.
5. Contact your administrator: If you are part of an organization, there may be specific settings or permissions that need to be adjusted by your Microsoft 365 admin.

If these steps do not resolve the issue, consider running the Microsoft 365 sign-in troubleshooter for further assistance.