Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear Robertas Petkevičius,
Thank you for reaching out to the Microsoft Q&A forum.
Based on the information provided, it appears that you are experiencing difficulties installing the Office application. We would like to gather additional details and suggest some steps to help resolve the problem.
Please confirm with us those information below:
- Are you using Windows or macOS to install?
- Which Microsoft Office version are you installing, and where did you download it from?
- Are you currently using a company network or a personal Wi-Fi connection?
Besides that, please try to:
- Switch to a different network and check if the issue persists.
- Temporarily disable or close any third-party applications running in the background (e.g., antivirus, firewall, VPN) and try signing in again.
- Check the local storage of the installation destination (C:\ disk or D:\ disk) and share a screenshot of the available storage. Please ensure no personal information is included in the screenshot.
Once you have completed these steps, kindly let us know the results. We’ll be happy to assist you further based on your feedback.
Once you have completed these steps, kindly let us know the results. We’ll be happy to assist you further based on your feedback.
Thank you for your cooperation and understanding.
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