cannot login to onedrive keep given loading

Question

try to log in and its keep given loading i already have subscription on it and also its not working at ll

Answer 1

Hi, thanks for the update.

Please try to sign in to onedrive.live.com or portal.office.com using the work and school account and confirm whether OneDrive opens there. If the web version also fails, the account needs review by the Microsoft 365 admin for license assignment and OneDrive service status.

If you manage the account yourself, contact Microsoft Support while signed in with the work and school account so the backend account and service connection get checked.

Answer 2

Hello. Does this happen on all browsers or devices, or only on one?

This usually links to a sign-in session or account sync issue. Sign out of your Microsoft account on all browsers, then sign back in at account.microsoft.com using the same account tied to your Microsoft 365 subscription.