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‘Error while archiving folder “Inbox” in store "******@company.com".

Benvors Sarana IT 0 Reputation points
2026-01-07T07:15:43.95+00:00

Hi, I'm having trouble with Outlook when I first open it (turn on my laptop), and after it goes into idle/sleep mode, an error appears stating "Error while archiving folder "Inbox" in store "******@company.com."

Can anyone help with this?

Thank you120260107_092700 (1)

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
    2026-01-07T08:38:30.34+00:00

    Do you perhaps have AutoArchive enabled and is the pst-file you are archiving to pointing to a location on a network share or a location within a synced folder tree (such as OneDrive or Dropbox)? This is not supported. Make sure the pst-file is in regular folder on your local drive.

    You tagged this post as New Outlook but your pictures shows that you are using Classic Outlook (I've adjusted the tag now). In that case, you can find your AutoArchive settings here;
    File-> Options-> Advanced-> AutoArchive Settings...

    You can also turn off AutoArchive (temporarily) to verify whether the issue is indeed caused by AutoArchive.

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