Status Update Request Microsoft Azure Subscription CRM:0002281886316

Question

Hello,

I am trying to reach someone in accounting that could complete an ACH form so we can issue payment for outstanding invoices for Microsoft Azure. I created a request, but haven't heard from anyone. The request number is CAS-3161146-B7X5P1.

Our business name on the most recent invoice is Pioneer Surgical Technologies, d/b/a Resolve Surgical Technologies.

The most recent invoice number is G128661818.

Could someone please contact me via email or phone? Our company email address is ******@exalta.com.

Thank you,

Tracy Matthies

Accounts Payable Specialist

906-226-9909

Answer 1

Hello Tracy Matthies

For queries related to billing create a service request they will contact you via email or call to resolve it. below are the steps.

1. Click the below click for Help + Support -> Create a Support Request

Contact Microsoft Support

Type billing.

In Contact Support, create support request

Fill in Problem description.

Click Next button in Recommended Solution

In Additional details add your problem description and in File Upload containing the detailed screenshot of the error you are facing.

In Preference contact method select either Email or Phone.

Click Review+Create and click Create button

Your support ticket will be created and a mail will be sent.

You can track the support ticket in Azure portal using Help + Support, Recent Support tickets

Let me know if you have further questions we would be happy to help you!!

Answer 2

To address your request regarding the ACH form for payment of outstanding invoices for Microsoft Azure, I recommend reaching out directly to Microsoft Azure support. You can create a support request through the Azure portal or contact the relevant team for billing inquiries. Since you have already created a request (CAS-3161146-B7X5P1), it may be beneficial to follow up on that request to ensure it is being processed.

For further assistance, you can also refer to the troubleshooting resources available for Azure billing issues, which might provide additional guidance on how to resolve your payment inquiries.

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References:

• Troubleshoot Azure payment issues
• How to engage with Microsoft Operations