Cannot create a Host Pool for my subscription

Question

I have an Azure subscription called HMWT. I want to create an Azure AVD using that subscription. I have created a Resource Group and a virtual network but when I go to Azure Virtual Desktop and go to create a Host Pool I cannot select the subscription HMWT. I can only select "Azure Subscription 1" which I dont want to use. How can I set up a Host Pool under subscription "HMWT" I am logging in as Global Admin and I am Owner of the subscription "HMWT" so I dont think it is a permissions issue.

Answer 1

Hi Adam,

Thanks for reaching out Q/A. If your subscription is not visible in the Azure Virtual Desktop (AVD) In most cases, it is due to missing subscription-level configuration. Could you please check the following:

1.Verify Your Directory (Tenant) Context

Azure Virtual Desktop is tenant aware. If your portal session is connected to a different Entra ID (Azure AD) tenant, some subscriptions may not appear.

2.Register the Microsoft.DesktopVirtualization Resource Provider

AVD resources can only be created in subscriptions where the Microsoft.DesktopVirtualization provider is registered.

Steps:

1. Go to Azure Portal → Subscriptions → HMWT
2. Select Resource providers
3. Search for Microsoft.DesktopVirtualization
4. Click Register (if not already registered)

Reference: Prerequisites for Azure Virtual Desktop

3.Review Subscription Type:

• Ensure that your subscription type allows the creation of Azure Virtual Desktop resources. Certain types like Free or MSDN subscriptions might have limitations.

4.Try the Azure CLI or PowerShell:

• If the portal doesn’t provide the option you need, consider using Azure CLI or PowerShell to create the host pool. Follow this guidance on creating host pools with PowerShell. References:
• Azure Virtual Desktop - Common Issues and Solutions
• Create Host Pools using PowerShell
• Azure Subscription and Service Limits

Hope this helps! If issue persists, please let me know in comments

Answer 2

Thank you! It was registered but I re-registered it and it seems to have worked. The AVD failed but I will raise a separate question for that.

{

"code": "DeploymentFailed",

"message": "At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.",

"details":

]

}

Answer 3

Hi Adam,

Check the pre-requisites here: https://learn.microsoft.com/en-us/azure/virtual-desktop/prerequisites?tabs=portal

Most likely, the Microsoft.DesktopVirtualization resource provider is not registered on that subscription.

Failing that, if you have the Owner RBAC role on the HMWT subscription then just make sure that you don't have the HMWT subscription filtered out somewhere as it might be hidden from you.