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Unauthorized charges

michele johnson 45 Reputation points
2026-01-09T02:16:31.59+00:00

There are (4) unauthorized transactions on my credit card from Microsoft. How do I get this resolved.

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

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2026-01-09T02:16:36.42+00:00

To resolve unauthorized charges on your credit card from Microsoft, you should take the following steps:

  1. Review your invoices: Check your invoices for any charges that you do not recognize. This can help you identify what the charges are for.
  2. Analyze your usage: Use the Cost analysis feature in Azure to review your invoiced charges and understand the resources that may have led to these charges.
  3. Contact support: If you still believe the charges are unauthorized, create a support request through the Azure Portal or Microsoft support. You can find assistance by visiting the support section in your account.
  4. Engage with responsible parties: If applicable, find out who is responsible for the resources that incurred charges and discuss the situation with them.

By following these steps, you should be able to address the unauthorized transactions effectively.

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