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can't install program

Châu Mít tơ 0 Reputation points
2026-01-10T07:54:37.47+00:00

I can't install this program on my computer. It shows a dialog box like this.User's image

Microsoft Teams | Microsoft Teams Free | Settings | Other
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  1. Ruwim.B 6,225 Reputation points Volunteer Moderator
    2026-01-13T09:27:46.78+00:00

    User's image

    Open the Setup Log file. Save this file to your hard drive. Attach the saved file to your post here or save this file on your File Sharing site (e.g. OneDrive) and post here a sharable link to this file.

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  2. Châu Mít tơ 0 Reputation points
    2026-01-13T09:01:59.23+00:00

    I tried very hard but it didn't work.

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  3. Ruwim.B 6,225 Reputation points Volunteer Moderator
    2026-01-12T07:19:39.6133333+00:00

    Uninstall any currently installed Teams application.

    Reset all local Teams settings on your computer.

    https://learn.microsoft.com/en-us/troubleshoot/microsoftteams/teams-administration/clear-teams-cache

    Be sure to apply the options applicable for the New Teams application.

    Install the latest Teams version using this installer site:

    https://www.microsoft.com/en-us/microsoft-teams/download-app

    Check also is you can login to Teams for Web application in a browser.

    https://teams.live.com/v2/

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  4. Châu Mít tơ 0 Reputation points
    2026-01-12T07:04:18.46+00:00

    Windows 11 Home Single Language Version

    Version 25H2

    Installed on 3/4/2025

    OS Build 26200.7462

    Features Windows Experience Pack 1000.26100.275.0

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  5. Ruwim.B 6,225 Reputation points Volunteer Moderator
    2026-01-10T08:16:29.52+00:00

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