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Access Denied

Jennifer Chigo 0 Reputation points
2026-01-10T15:49:35.2466667+00:00

The following appears, when I try to access a powerpoint link. How do I get Access?

Access Denied

[mod: PII redacted]@outlook.com does not have permissions to access this resource.

Here are a few ideas:

Please ask the site admin to give you access.

If you have a different account, try signing in with that account. This will sign you out of all other Office 365 services that you're signed into at this time.

If this problem persists, contact your support team and include these technical details:

Correlation ID: 2baceba1-d03e-1000-2cc9-b3c4b81f277c

Date and Time: 1/10/2026 7:46:09 AM

User: [mod: PII redacted]@outlook.com

Issue Type: User does not have permissions.

Outlook | Windows | New Outlook for Windows | For home
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  1. Brian Tillman 25,555 Reputation points Independent Advisor
    2026-01-10T16:33:57.6133333+00:00

    Hi. I'm Brian and I'll try to help.

    Since this forum is dedicated to using new Outlook for Windows with a personal (not work or institutional) account, I'll assume that's what you're using.

    When you created the account, did you allow new Outlook to configure it automatically? Have you tried removing and re-adding it? Can you log into https://outlook.live.com/ with that same address and its password? What other steps have you taken to diagnose the issue?

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