get serious

Question

I'm paying for your product and every year it increases by 30%, VERY GREEDY

on top of that you deliberately make it VERY hard to communicate with your 'so called' contact us - another rip-off

i would be very surprised if anyone bothers to read this

if you weren't a monopoly you'd be loooooooooooooooooooooooong gone!!!!!!!!!!!!!!!

Answer 1

I understand your frustration regarding price increases and communication challenges. Microsoft has announced that starting April 1, 2025, there will be a five percent increase in monthly billing for annual and triennial subscriptions. This is part of a broader effort to standardize billing structures across their products, including Microsoft Teams Phone and Power BI.

If you are experiencing significant price increases, it may be beneficial to consider switching to an annual billing plan, which is priced five percent lower than the updated monthly billing option. Additionally, Microsoft has made efforts to improve communication channels for customer support, although it can sometimes feel inadequate.

If you have specific concerns or feedback, reaching out through the official support channels may help address your issues more effectively.

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References:

• Standardizing the billing structure with a pricing update; pricing updates for Microsoft Teams Phone and Power BI