Need to switch admin users

Question

I accidentally set up our new computer on an old microsoft account we don't use anymore. I want to change it to have our new microsoft account as the admin of this computer. I tried disconnecting the old user account and it's still showing up on my HP computer and now I don't have any admin account on my computer.

---

Moved from: Microsoft Security | Microsoft Authenticator

Answer 1

Hello

How did you remove it to be exact? It sounds like you might have removed its user type instead of the actual Msft account?

On this computer, it doesn't have an admin at all, or it has an admin, but you don't know the password?

If it doesn't have admin at all, there's a way to recover admin access.

Hold down Shift key while you choose Windows restart, then go to Troubleshoot > Advanced Options > Startup Settings, click on restart, then choose option 4.

When prompted for password, leave it blank and enter.

When you are in safe mode, hold down windows + r keys, type in netplwiz and press enter.

Then double click on your username, go to Group Membership tab, make it admin.

Restart, log back into your user. You should now have admin access.

Answer 2

To switch the admin user on your HP computer to a new Microsoft account, you can follow these general steps:

1. Access Settings: Go to the Settings app on your computer.
2. Accounts: Navigate to Accounts > Family & other users.
3. Add a New User: Under the Other users section, click on Add someone else to this PC. Follow the prompts to add your new Microsoft account as a user.
4. Change Account Type: Once the new account is created, select it from the list and click on Change account type. Set it to Administrator.
5. Sign Out: Sign out of the old account and sign in with the new admin account.
6. Remove Old Account: If desired, you can remove the old account by going back to Family & other users, selecting the old account, and clicking on Remove.

If you encounter any issues or if the old account still appears, you may need to ensure that all settings related to that account are cleared and that the new account is set up correctly as an administrator.

---

References:

• Enable and disable the built-in administrator account
• Manage user accounts in Windows App