This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Hello.
Whenever I try to update a Windows Server 2019 there is an update that always fails:
Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.349.1608.0)
Install error - 0x80070643 (see attached image)
The WinDefend service cannot be started (see attached image)
It looks like there's something to be cleaned up..
Can anybody help me sort this out?
Thank you and best regards.
Roberto
Hello.
Anybody on this?
I can add that I found this: https://learn.microsoft.com/en-gb/windows/deployment/update/windows-update-resources
but because this server includes WSUS and SCCM (that controls WSUS), I though I'd better ask for advice on this forum.
Can I safely run the wsus reset components commands suggested in that microsoft document on my sccm server?
Can anybody help me sort this out?
Thank you and best regards.
Roberto
Hi there,
I would suggest you to manually Install the KB updates from the update catalog
https://www.catalog.update.microsoft.com/Search.aspx?q=edge
Please try to run the .Net Framework repair tool and check if that helps.
https://www.microsoft.com/en-us/download/details.aspx?id=30135
Reset Windows Update components manually
https://learn.microsoft.com/en-gb/windows/deployment/update/windows-update-resources
--------------------------------------------------------------------------------------------------------
If the reply is helpful, please Upvote and Accept it as an answer
Thank you for the hints.
I did not try to install the update by hand because when clicking on download I get some hundreds download links (see attached image) and I have no idea which one to choose or need to install all of them (which is not desirable).
I did try to run the "Microsoft .NET Framework Repair Tool", but unfortunately didn't help.
Also, I did try your last hint, but only limited to the troubleshooting tool, and not reset Windows Update components manually, as I have to pay attention to that because (I forgot to mention on the original post) the server is running the WSUS role controlled by SCCM.
Analisys going on..
Thank you again and best regards.
Roberto