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Name Mismatch

Chittem Venkatavikas 0 Reputation points
2026-01-12T04:28:33.27+00:00

I have submitted my Microsoft account for certification full name update request to match as per Id. But still not gets updated the name from Microsoft long time. I have raised ticket, but Pearson Vue can't resolve my issue. Can anyone help me?

Microsoft 365 and Office | Other
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  1. AI answer

    2026-01-12T04:28:40.36+00:00

    If you have submitted a request to update your Microsoft account's full name to match your ID and it has not been resolved yet, it is advisable to follow up on your existing ticket with Microsoft support. Since you mentioned that Pearson Vue cannot resolve the issue, the best course of action is to contact Microsoft Credentials Support directly for assistance. You can submit a support request through the online support portal, ensuring you provide all necessary details regarding your issue, including your Learn Username and any relevant ticket information.

    Keep in mind that response times may be longer than usual, so patience is key as they work through inquiries.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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