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marcos rivera 0 Reputation points
2026-01-12T05:37:42.3+00:00

camera not attached, internal camera not working and im getting an error message.

Windows for home | Windows 11 | Devices and drivers
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  1. John DeV 165.2K Reputation points Independent Advisor
    2026-01-12T06:11:36.0366667+00:00

    Hi, good day!

    • When was the last time it worked properly?
    • Have you made any changes to your computer recently?

    Please try the following methods below.

    • Some laptops have a privacy switch or a camera shutter key that can be used to turn off your webcam and prevent it from being used.

    Camera Privacy Switch located at the right side of the laptop

    Camera Shutter Key located on the keyboard

    Please try to press FN+F6 or CTRL+F8, F10. or try other F key combinations.

    • Check your antivirus software

    In your antivirus software settings, look for settings that block access to your camera or permission to use your webcam. For help, visit your antivirus software company’s website.

    • Run the Hardware and Devices troubleshooter Press Start then search command prompt

    Right click then Run as administrator

    Please type the command below then press Enter

    msdt.exe -id DeviceDiagnostic

    Run the troubleshooter

    Restart your computer

    I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

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