Sign-in failed Error code: AADSTS5000224 Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in using a new or private browser window.

Question

I met this when logging to my personal Azure acount.

Sign-in failed

Error code: AADSTS5000224

Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in using a new or private browser window. If you are a member of another tenant, you can sign in using: https://portal.azure.com/[tenant-id] or https://portal.azure.com/[tenant-domain]. Error details: interaction_required: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: 1c1efe88-0cb8-437d-9318-92803a017c00 Correlation ID: 019bb0f0-6fd2-7381-abeb-96db6c8f7644 Timestamp: 2026-01-12 06:41:47Z

Answer 1

Hello Chenxu Lu

Based on your description, it looks like you’re encountering error code AADSTS5000224 when trying to access Azure. This error typically occurs when authentication for your Azure tenant has been temporarily disabled due to a recent security incident. To resolve this, we need to work with our engineering team to re-enable authentication for your tenant.

Since you’re an internal Microsoft employee, I’ve provided the specific steps to involve the engineering team offline as the process differs for internal staff.

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Answer 2