No bitlocker

Question

I do not have a Bitlocker how do I proceed to start up again? My IP address was used fraudulently how do I gain access to my computer

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Answer 1

I wish I could share good news, but the truth is no one can get you the bitlocker key, including Microsoft staff/support.

Have you looked into the Microsoft account here to see if it is stored there? https://account.microsoft.com/devices/recoverykey

Any chance your laptop was purchased used, or already set up for you? Or was it gifted? Or have you set it up with a different account at first? The key is stored with the very Microsoft account used to set up the computer for the first time, even if you had got rid of that account and set it up with a different account. So, if your computer was set up by anyone at the store you bought it from, it would be that person's account.

If you set it up with school or work account, it is worth checking here as well https://aka.ms/aadrecoverykey sign in with your work/school email credential in that case.

I assume you don't remember opting out of not saving it in Microsoft account, and saving it to a local file instead? That's another possibility.

If you can't find it at all, there's really no way to crack it. Bitlocker means business. If it can be cracked, then it means the encryption is not working. Your only option is to do a clean install of Windows. In that case, you do lose your files. I am very sorry. I hate to share this kind of information, but I rather give you the correct info.

Answer 2

I have unplugged th PC plugged it back in restart and it is still asking for bitlocker I have also hit Cyril alt delete and it still shows enter recovery key? How can we get past this?

Answer 3

If you do not have BitLocker enabled on your device, the recovery process will depend on the specific issue you are facing. Since you mentioned that your IP address was used fraudulently, it is important to ensure that your computer is secure before proceeding. Here are some general steps you can take to regain access to your computer:

1. Restart Your Computer: Sometimes, simply restarting your device can resolve temporary issues.
2. Check for Malware: Run a full scan using a trusted antivirus or anti-malware software to check for any malicious software that may have compromised your system.
3. Use Safe Mode: If your computer is not starting normally, try booting into Safe Mode. This can help you troubleshoot issues without loading unnecessary drivers or software.
4. System Restore: If you have previously created restore points, you can restore your system to an earlier state before the issues began.
5. Contact Support: If you are still unable to access your computer, consider reaching out to a professional IT support service for assistance.

Make sure to secure your network and change any passwords that may have been compromised due to the fraudulent use of your IP address.