Laptop is Functioning Too Slow

Question

Please Help Me

Laptop is functioning too slow. Even restarts Updates But Sam Issue And HP Teams Not Supported His Tell Me Contact Microsoft Teams Issued Form Microsoft Office  

Answer 1

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

Just to confirm, the main issue is that the laptop is slow? Have you noticed any changes before the issue started? Have you installed any hardware or software that may trigger the issue? While waiting for your response, kindly follow the steps below:

Do a clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

• In the search box on the taskbar, type msconfig and select System Configuration from the results.
• On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
• On the Startup tab of System Configuration, select Open Task Manager.
• Under Startup in Task Manager, for each startup item, select the item and then select Disable.
• Close Task Manager.
• On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

Troubleshooting reference: [https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows](https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

)

Note: If the issue persists, can you please check the System logs on the PC so I can further examine the root cause of the issue?

 

To share the System logs, please follow the steps in the link below:

 

Press the Windows key + X, then select "Event Viewer"

Click the drop-down of "Windows logs"

Right-click System > click Filter Current logs > Check: Critical, Warning, and Error > Hit OK

On the right pane, click "Save Filtered Log File As..."

Save the System logs file to your desktop and share it by following the steps from the link:

https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

 

Note: You can also use your preferred cloud storage to upload and share the logs.