emails aren't being received

Question

hello emails aren't coming to me and it's not notifying the sender that they're not coming to me.

Answer 1

If you're not receiving emails, there are several potential causes to investigate:

1. Check Email Folders: Ensure that the emails are not being redirected to other folders, such as Junk or Deleted Items.
2. Subscription Status: Verify that your email subscription is enabled. If it's disabled, you won't receive notifications.
3. Email Filters: Check if any email rules or filters are set up that might be diverting your emails.
4. Contact Email Address: Confirm that the contact email address associated with your account is correct and matches the address where you expect to receive notifications.
5. Delivery Settings: Look into the organization-level settings to see if the Do not deliver option is enabled, which could block email delivery.
6. Recipient Permissions: Make sure you have the necessary permissions to view the event details included in the email notifications.

By checking these areas, you should be able to identify why you're not receiving the emails as expected.