cant switch windows while in S mode

Question

i need to change the windows im running i have windows 11 and not pro how do i switch when in S mode. where i cannot change out of S mode when not activated

Answer 1

Hi, good day!

• Did your copy of Windows 11 Home come preinstalled on your computer?
• Are you using a laptop or desktop computer?
• Have you tried purchasing the PRO upgrade from the Microsoft Store app?

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I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

Answer 2

Hi @Jacob goodwin, 

Welcome to Microsoft Q&A forum. 

Thank you for reaching out. I understand you are experiencing an issue where you cannot switch out of S Mode because your Windows 11 Home is showing as unactivated, creating a loop that prevents you from installing third-party software. 

To help me provide the correct guidance and resolve this activation block, please provide answers to the following five questions: 

1. Was Windows 11 already set up on this device when you first bought it? 
2. When you try to exit S Mode, do you see a specific error code or a "Try again later" alert? 
3. Are you working on a laptop or a desktop workstation? 
4. Have you attempted to use the Microsoft Store to buy a Pro upgrade to resolve this?  
5. Is there a specific Microsoft account currently logged into the Store app? 

While gathering those details, please try these three "S Mode-safe" steps, as they often resolve the connection issues between the Store and the activation servers: 

• Reset the Microsoft Store: Press the Windows Key + R, type wsreset.exe, and hit Enter. A blank window will stay open for a few seconds; once it closes and the Store reopens automatically, try to switch out of S Mode again. 
• Sync Your System Clock: Go to Settings > Time & language > Date & time. Ensure Set time automatically is toggled ON and click the Sync now button. If your system time is even slightly off, it will block the activation handshake. 
• Check for Store Updates: Open the Microsoft Store, click Library (bottom left), and select Get updates. Specifically, ensure the "Microsoft Store" and "App Installer" are fully updated, then restart your computer.

Once I have these details, I will be able to provide the specific steps needed to break the cycle between S Mode and the activation requirement. 

I'm looking forward to your reply.