Developer - Azure Billing

Question

Developer - Azure Billing

Akshay Mahendrakar 5

I’m kindly asking for help with Support Request SR #2510100030002067.

During a phone call, support told me I only needed to pay $99 if take the wavier right now, and the case was closed on that call. After that, I sent several follow‑up emails but have not received any replies until now.

A unexpected invoice for AUD 362.36 appeared (Invoice G123335218), bringing my total to $461.82. This was surprising because I was told the remaining balance was only AUD 99. I use my Developer subscription just for learning, and I can't pay these unexpected charges for learning Microsoft products.

I also received a deprovisioning warning even though my dispute was never properly resolved.

Could the team please help by reviewing the new invoice, reopening or escalating my case, and considering a full waiver. your assistance is hugely appreciated.

Thank you

Leonardo Mariano Côco 155 Reputation points

2026-01-16T01:15:26.0133333+00:00

Hi team — could you please reopen/escalate <removedPII>?

On the phone I was told I only needed to pay AUD 99 (with the waiver) and the case was closed. After that, a new invoice showed up for AUD 362.36 (G123335218), total AUD 461.82. I’ve replied to the email thread but haven’t heard back, and I’m now getting a deprovisioning warning.

Can you please review the invoice and confirm the correct amount / apply the waiver as discussed?