Write Your First Code Using C#

Question

Trying to get through this module on free code camp and it keeps telling me “something went wrong with trying to get your transcript from Microsoft” and I have done exactly what it asked me to do.

Answer 1

Hello Scotty Spellman, thanks for posting this in the community.

According to the freeCodeCamp staff guidance, you need to make sure all the required steps in the “Verify your trophy from Microsoft – Solution” process have been completed. If following those steps still doesn’t resolve the issue, you may need to reach out to Microsoft’s Credentials Support team for further assistance.

Kind regards,

John Oli

Answer 2

It seems like you are encountering an issue with retrieving your transcript from Microsoft while working through the module on free code camp. This type of error can occur due to various reasons such as connectivity issues, account permissions, or temporary service outages. Here are some steps you can take to troubleshoot the issue:

1. Check Your Internet Connection: Ensure that you have a stable internet connection.
2. Sign Out and Sign Back In: Sometimes, signing out of your Microsoft account and signing back in can resolve authentication issues.
3. Clear Browser Cache: Clearing your browser's cache and cookies can help eliminate any corrupted data that might be causing the problem.
4. Try a Different Browser: If the issue persists, try accessing the module using a different web browser to see if that resolves the problem.
5. Contact Support: If none of the above solutions work, consider reaching out to Microsoft support for assistance with your account and transcript retrieval.

These steps should help you troubleshoot the issue you are facing with the module.