No authenticator code

Question

LinkedIn asking to enter code you see on your authenticator app but there’s nothing on the app

Answer 1

If you are not seeing a code in your Microsoft Authenticator app when LinkedIn prompts you for it, there could be a few reasons for this issue:

1. Check for Notifications: Ensure that your Authenticator app is set up to receive notifications. Sometimes, the app might not display codes if notifications are disabled.
2. Refresh the App: Try pulling down to refresh the app or tapping the refresh button to see if the code appears.
3. Verify Account Setup: Make sure that your LinkedIn account is correctly set up in the Authenticator app. If it was recently added or modified, you may need to reconfigure it.
4. Alternative Authentication Methods: If you are unable to retrieve the code, consider using alternative methods for authentication, such as receiving a verification code via SMS or email, if those options are available.
5. Reinstall the App: As a last resort, you may consider uninstalling and reinstalling the Authenticator app, but ensure you have backup codes or recovery options available before doing so.

If the issue persists, you may need to reach out to LinkedIn support for further assistance with your account access.

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