Password Reset

Question

I have a separate business account that I need to reset my password but I do not have access to the authenticator app. I am the admin, so I have no one else to provide support.

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Moderator: Moved from Microsoft 365 and Office | Access | For business | Other

Answer 1

If you are the only admin in your organization, you have to contact Microsoft business support. See https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 . You need to get in touch with the data protection team.