service help

Question

how to I get to speak to someone to answer questions

Answer 1

Hi,

Unfortunately, several years ago Microsoft closed incoming support phone numbers for home users. Only chat is available. See https://support.microsoft.com/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Or you may create a new topic and describe your problem in detail. Likely some forum member will help you.

Answer 2

To speak with someone for assistance, you can follow these steps:

1. In the search bar, type "Get Help" and open it.
2. Type "Chat with an agent" and press Enter.
3. Click the "Contact support" button at the bottom.
4. Choose the products and services for which you need help.
5. Follow the on-screen prompts to connect with a live agent. Alternatively, you can select the "Call me back" option and complete the information so they can call you.

If you are using Microsoft 365, you can also access help and support through the admin center:

1. Go to the admin center and select the Help & support widget.
2. Type your question or keyword into the text box and follow the prompts to contact support.

These methods should help you get in touch with someone who can answer your questions.