Reset my MFA factor

Question

For CMS, the security settings are managed by an administrator. You need to ask them to Reset my MFA factor.

Answer 1

To reset your Multi-Factor Authentication (MFA) factor, you need to ask an administrator to manage your MFA settings. The administrator can follow these steps:

1. Sign in to the cloud service portal as an admin.
2. Go to the user management section for Multi-Factor Authentication.
3. Select your account and choose to manage user settings.
4. They can then select the option to require you to provide contact methods again, which will reset your MFA settings.

Make sure to communicate this request to your administrator for assistance.