Certification not reflected

Question

Hi,

I have certified PL-300 on Jan-13 however it is not reflected in Learning portal.

Request you to help me on this issue.

Regards,

Rathika

Answer 1

If your PL-300 certification is not reflected in your Learning portal, there are a few steps you can take to resolve this issue:

1. Confirm Your Login Account: Ensure that you are signing in to the correct Microsoft Learn profile. If you have multiple accounts, you may be checking the wrong one.
2. Check Credential Requirements: Verify that you have met all the requirements for the certification. You can review the certification or exam details to ensure you passed the necessary exams.
3. Contact Support: If the certification still does not appear, you can reach out to Microsoft Credentials Support for assistance. They can help you with missing credentials and check your account details.

You can submit a support request using the following link: Microsoft Credentials Support. Make sure to provide all necessary information to expedite the process.

If you need further assistance, feel free to ask!

Answer 2

Contact Microsoft Credentials support https://aka.ms/credentialssupport and create a ticket https://learn.microsoft.com/credentials/support/help#how-to-submit-a-support-request