Lab Access Suspended- Appeal not working

Hadi Abu-Ghazaleh 1 Reputation point

After leaving the lab for Power BI idling for a few hours, I got suspended and when I try to appeal and solve the puzzle for verification, I am prompted again to appeal and it keeps looping with no solution.

I have sent an email to and provided them with the following information...

Module URL -
Profile URL -
Email used to login for labs –
Error Snapshot

But I have yet to receive any assistance. I would appreciate any help as I need to continue studying for this course.

Thank you,

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  1. Dave Patrick 354.4K Reputation points MVP

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with course issues in dedicated forums here. (Participate\Ask A Question)
    Courses and Course Content/Course Content Issue

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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