Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Subscription Problem
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Justice Kofi Annan Ekuban
0
Reputation points
I signed up for Azure using Azure for Students with a personal Microsoft account.
My subscription is not visible in the tenant I can access (f8........................................).
Azure reports AADSTS16000, stating my account does not exist in the tenant “Microsoft Services”, where the subscription appears to be located.
I am requesting Microsoft to either:
- Reassociate my subscription with a tenant I control, or
- Grant proper Entra ID access so I can manage the subscription.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Justice Kofi Annan Ekuban 0 Reputation points
2026-01-22T19:38:22.1166667+00:00 how do i reach out to Azure support
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Sridevi Machavarapu 33,305 Reputation points Microsoft External Staff Moderator2026-01-22T22:39:25.6033333+00:00 Hello Justice Kofi Annan Ekuban,
Please share email address that you used to sign up Azure in
Private messagestab to proceed further. -
Sridevi Machavarapu 33,305 Reputation points Microsoft External Staff Moderator
2026-01-28T23:00:22.0766667+00:00 Hello Justice Kofi Annan Ekuban,
Could you confirm whether your issue is resolved or still facing any error?
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