Bank and tax profiles validated but still get "You need to update your tax and payout information before you can charge money" error

Mark Kortink 21 Reputation points
2021-09-30T22:42:10.847+00:00

I have developed my first app for publishing on the Microsoft Store. Absolutely everything is ready to go, except I have this message saying "You need to update your tax and payout information before you can charge money".

136759-mspc-pay-tax-not-done.png

But I have set up my tax and payment profiles against my developer account and Microsoft has verified them.

136750-mspc-pay-tax-verfy.png

Because of this error I cannot publish my first app. How do I fix this?

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  1. Bogdan Fürst 0 Reputation points
    2024-05-21T17:16:47.2866667+00:00

    Same here and no form available anywhere to fill in the required data. Location:

    1. Access the Payout and Tax Profiles:
      • From the dashboard, navigate to Account settings.
      • Select Payout and tax.
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