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excel gives error when launching

Chris Schuchardt 0 Reputation points
2026-01-23T15:36:15.7766667+00:00

Excel gives and error and ask to close or repair it, which does not work.

Microsoft 365 and Office | Excel | For home | Windows
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  1. Sumit D - IA 170.7K Reputation points Independent Advisor
    2026-01-23T16:08:48.2266667+00:00

    Hi Chris,

    Try a uninstall/reinstall which typically helps.

    https://support.microsoft.com/en-us/office/uninstall-microsoft-365-or-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

    1. Select the button below to start the uninstall troubleshooter. Uninstall
    2. Click Open if you get a pop-up window indicating This site is trying to open Get Help.
    3. Follow the prompts on the remaining screens and when prompted, restart your computer.
    4. Select the steps for the version of Office you want to install or reinstall. Microsoft 365 | Office 2024 | Office 2021Office 2019 | Office 2016

    I hope this information helps. If you have any more questions, don't hesitate to reach out.

    Otherwise, please take a moment to rate the answer. Wishing you good luck!

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  2. AI answer

    2026-01-23T15:36:23.9566667+00:00

    If Excel is giving you an error when launching and the repair option is not working, you can try the following steps:

    1. Close all Office applications: Ensure that all Office apps are closed before proceeding.
    2. Online Repair: Perform an Online Repair of Microsoft Office. To do this:
      • Open Settings on Windows.
      • Go to Apps > Installed apps.
      • Find Microsoft 365 (or Office) in the list.
      • Click the three dots next to it and select Modify.
      • Choose Online Repair and confirm. This process may take 15-30 minutes.
    3. Check for Background Programs: Sometimes, other programs running in the background can interfere with Excel. Ensure that no other applications are causing issues.
    4. Create a New User Account: If the problem persists, you might want to create a new user account on your computer and see if Excel works there. This can help determine if the issue is related to your current user profile.
    5. Reinstall Office: If none of the above steps work, consider uninstalling and then reinstalling Microsoft Office completely.

    After trying these steps, open Excel again to check if the issue is resolved.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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