Visual Studio 2019 Installer cannot be opened

Cathy Dai 1 Reputation point
2021-10-01T03:20:43.823+00:00

The installer for Visual Studio 2019 does not work on my computer

The vslog.zip file is here: https://onedrive.live.com/?id=87DCAB64B1ED223%21105&cid=087DCAB64B1ED223

Visual Studio Setup
Visual Studio Setup
Visual Studio: A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Anna Xiu-MSFT 27,816 Reputation points Microsoft Vendor
    2021-10-01T05:41:53.137+00:00

    Dear customer, thank you for your feedback and I am sorry to hear that you are running into this issue.
    After checked the log file, I found the error message "Error 0x8007002a: Failed to extract all files out of box container #0.". Does your installer file store under your /Downloads folder, right? If so, please try to copy this installer file and paste to another folder like C:\ or D:\ and run it as administrator to retry this installation.
    If this issue persists, please share your System edition, thanks.

    1 person found this answer helpful.