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My code is not working

Sen 0 Reputation points
2026-01-24T00:33:50.34+00:00

I bought the Microsoft Office 2019 professional Plus last week, and I have to wait for the confirmation code to send so I can start my application. However, I forgot to enter the code after it send. When I realized it was too late, it been 6 days since the email was sent. The app said my code is not valid, so I sent an email to the email had sent me the code if I can have a new one, but they haven't responded yet. I don't know what to do right now can you help me.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. EmilyS726 240.2K Reputation points Independent Advisor
    2026-01-24T01:06:10.06+00:00

    Hello,

    If your license is for professional "Plus", that's a volume license.

    Are you an organization user, or individual user who purchased this from a third party?

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