Android fully managed devices

Michael T 1 Reputation point
2021-10-01T03:48:47.617+00:00

Hi there,

Why are fully managed android devices so poorly supported?
Compared to iOS or BYOD android devices, they have limited options such as no remote team viewer support, cant send custom notifications etc.

Im confused why android device administrators and BYOD android devices can have these features but not fully managed.

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Lu Dai-MSFT 28,366 Reputation points
    2021-10-01T06:36:35.707+00:00

    @Michael T Thanks for posting in our Q&A.

    For remote team viewer, it doesn't support organization-owned devices. So, it is not supported Android Enterprise fully managed devices, Android Enterprise dedicated devices and Android Enterprise corporate-owned with a work profile devices.
    https://learn.microsoft.com/en-us/mem/intune/remote-actions/teamviewer-support

    For custom notifications, could you please share which article describes it doesn't support Android Enterprise fully managed devices? Based on my understanding, intune custom notifications aren't supported by macOS and Windows devices.


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  2. Michael T 1 Reputation point
    2021-10-03T19:43:12.117+00:00

    Thanks for replying,

    I wouldnt know what article doesn't support android fully managed devices, but there is no option either when on the android device page or when going into bulk actions.

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