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error message: interaction_required: AADSTS5000225:

Jayant Mahapatra 0 Reputation points
2026-01-27T09:22:37.8166667+00:00

error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: f66a391d-5061-4427-92c8-a3bea0771100 Correlation ID: 019bfebd-cd3f-76f9-bc48-e6784b8ba348 Timestamp: 2026-01-27 09:16:50Z

unable to login to azure portal

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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  1. Andreas Baumgarten 132.1K Reputation points MVP Volunteer Moderator
    2026-01-27T09:58:57.64+00:00

    Hi @Jayant Mahapatra ,

    if you get the error message "AADSTS5000225: This tenant has been blocked due to inactivity." please take a look here:

    Tenant inaccessible due to inactivity

    Administrators can request a tenant to be reactivated within 20 days of the tenant entering an inactive state. Tenants that remain in this state for longer than 20 days are deleted.

    If you need to reactivate your tenant:

    • Refrain from submitting another assistance request while your existing case is in process and until you receive a response with a decision on this case.

    You can also try to sign in using the Tenant Id in the Azure Portal URL: https://portal.azure.com/<TenantId>

    Instead of the Tenant Id login with the Tenant Name works as well: https://portal.azure.com/<yourTenantName>.onmicrosoft.com


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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