Code erreur : TokenAlreadyRedeemedBySameMSA

Question

Ma clé Office a été échangée le 16 janvier 2026 mais Office n’apparaît pas dans “Services et abonnements”. Code erreur : TokenAlreadyRedeemedBySameMSA

Answer 1

The error code TokenAlreadyRedeemedBySameMSA indicates that the product key you are trying to use has already been redeemed with the same Microsoft Account (MSA). This typically means that the key is already associated with your account, but it may not be showing up in your "Services and subscriptions" section due to various reasons such as account sync issues or a delay in processing the redemption.

Here are a few steps you can take to resolve this issue:

1. Sign in to the correct Microsoft Account: Make sure you are signed in with the same account that you used to redeem the product key.
2. Check for email confirmation: Look for an email confirmation from Microsoft regarding the redemption of your key. This email may provide additional information about your subscription status.
3. Contact Microsoft Support: If the issue persists, it may be best to contact Microsoft Support for assistance. They can help you verify the status of your product key and ensure it is properly linked to your account.

By following these steps, you should be able to resolve the issue with your Office activation.