MICROSOFT CASE REFERENCE 7096662484

Question

MICROSOFT CASE REFERENCE 7096662484

05/01/2026       MICROSOFT  - PAYPAL     74244696007600308265491

19/01/2026       MICROSOFT                       74601006019602710617009

THREE LAKES SOFTWARE 23 WOODLAWN KILLARNEY CO.KERRY IRELAND

DIRECT DEBITS FROM MY ACCOUNT BOTH ARE €99

WHO ARE THEY FOR.

I HAVE ONE INVOICE FOR 05/01/2026 NO.6390320760666308231

I THINK IT RELATES TO THE FIRST PAYMENT FOR M/WS 365 FAMILY

Answer 1

I have tried to contact support but I seem to be getting no where. What link should use to contact Billng

Answer 2

what link do I use

Answer 3

To understand the charges on your account related to Microsoft, you can check your invoices and payment history in the Microsoft 365 admin center. The invoice you mentioned for 05/01/2026 (No. 6390320760666308231) likely corresponds to the Microsoft 365 Family subscription, as you suggested.

For the second payment on 19/01/2026, if you have not received an invoice for it, it may be beneficial to contact Microsoft support for clarification on what that charge is for. They can assist you in determining if it's related to another service or subscription you may have.

If you suspect any unauthorized charges, it's also advisable to review your account security and consider changing your password.

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References:

• Understand your invoice for your Microsoft MOSA billing account
• Pay your invoice by using a wire transfer