error code 8007002

Question

error code 8007002 keeps coming up how to get rid of it

Answer 1

Hi Michael,

Error 80070002 means "File not found". When do you get this error? Also, can you please post a screenshot of the error message?

Answer 2

too complicated for me

Answer 3

The error code 0x80070002 typically occurs due to missing or corrupt files necessary for the update process or incomplete previous updates. Here are some steps you can take to resolve this issue:

1. Check CBS Logs: Review the CBS logs located at C:\Windows\Logs\CBS\CBS.log to identify any missing files or services that failed to start.
2. Verify Directories: Ensure that critical directories such as C:\Windows\Microsoft.NET\Framework\v4.0.30319 are not empty. If they are, it may indicate missing components.
3. Copy Missing Folders: If you encounter issues with specific folders like C:\ProgramData\Microsoft\Windows\Start Menu\Programs\System Tools, you can copy these from a working machine.
4. Restore Missing DLLs: If the error is related to missing DLLs, identify the missing files from the CBS logs and source them from a working server.
5. Registry Key Deletion: If necessary, back up and delete specific registry keys related to the .NET framework and attempt the update again. Be cautious when modifying the registry.
6. DISM Command: Run the command DISM.exe /Online /Cleanup-image /Restorehealth to check for and repair any corruptions in the system files.
7. Standalone Package: Consider downloading and installing the standalone package for the Monthly Rollup from the Microsoft Update Catalog if the issue persists.

Following these steps should help you resolve the error code 0x80070002.