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Bitlocker issues

kazzamc-8391 0 Reputation points
2026-02-01T14:57:53.1933333+00:00

My bitlocker recovery key was excepted and has gone into startup settings then when choose option 4 safe mode it says there is a problem and goes back to recovery key needed, i have tried everything else and nothing works. Please can you help, I use a acer swift 3 laptop

Windows for home | Windows 11 | Accessibility
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  1. DaveM121 890.8K Reputation points Independent Advisor
    2026-02-01T15:31:45.1633333+00:00

    If you have tried all available options in the recovery environment, including uninstalling the latest update, a System Restore and even a Windows reset, and all options are failing, then you will need to create a bootable Windows 11 USB on and empty 8GB USB flash drive on another working PC and boot your PC from that, then rather than installing Windows 11, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there

    In the recovery Environment on the USB, try each available option.

    Click this link:  https://www.microsoft.com/software-download/windows11

    to download the Media Creation Tool to create the bootable USB.

    Then, Boot your PC from the Installation Media you just created.

     

     

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