Office problems

Question

Suddenly my excel and word doesn't allows me to work and asks for Key. But it was working before . My subscription has value until 02/04/2026

Answer 1

Hello,

Can you go to your Microsoft account https://account.live.com > services, and verify the exact expiration date.

Then on the app, make sure you are signing in with the correct account on the upper right user icon folder.

If it is, go to Files > Account, update license, log in and see if that helps.

Answer 2

It seems that your Microsoft Office applications (Excel and Word) are prompting you for a product key despite your subscription being valid until 02/04/2026. This issue can occur due to various reasons, such as a problem with the activation of your Office suite or a glitch in the software. Here are some steps you can take to resolve the issue:

1. Check Your Subscription: Ensure that your subscription is active by logging into your Microsoft account at https://account.microsoft.com/services.
2. Repair Office: You can try repairing your Office installation. Exit all Office applications and then run an Online Repair. This can often resolve activation issues.
3. Reinstall Office: If the repair does not work, consider uninstalling and then reinstalling Office. Make sure to back up any important files before doing this.
4. Contact Support: If the problem persists, you may need to contact Microsoft Support for further assistance.

These steps should help you regain access to your Office applications without needing to enter a product key again.