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windows update will not work i get this error code: Install error - 0x80071160

Stu 0 Reputation points
2026-02-04T14:12:19.8+00:00

windows update will not work i get this error code: Install error - 0x80071160

can anyone help

Windows for home | Windows 11 | Windows update

3 answers

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  1. Neil D 33,415 Reputation points Volunteer Moderator
    2026-02-04T16:43:35.3533333+00:00

    I would suggest using the option to under recovery to reinstall windows.

    Settings > System > Recovery > Fix problems using windows update and select Reinstall now.

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  2. DaveM121 890.8K Reputation points Independent Advisor
    2026-02-04T14:45:05.33+00:00

    The error (0x80071160) usually indicates a problem with the ComponentStore component of Windows Updates.

    1

    Click your Start Button, type winver and hit Enter

    Please provide a screenshot of the resulting dialog.

    2

    Open the Settings App

    Go to Windows Updates

    Please provide a screenshot of that window

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  3. AI answer

    2026-02-04T14:12:29.4433333+00:00

    The error code 0x80071160 typically indicates that there is a problem with the Windows Update process, often related to corruption or issues with the update files. Here are some steps you can take to troubleshoot and resolve this issue:

    1. Run the Windows Update Troubleshooter: This built-in tool can help diagnose and fix common issues with Windows Update.
      • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update.
    2. Check for Corrupted System Files: Use the System File Checker (SFC) tool to scan for and repair corrupted system files.
      • Open Command Prompt as an administrator and run the command: sfc /scannow.
    3. Reset Windows Update Components: Sometimes, resetting the Windows Update components can resolve issues.
      • Open Command Prompt as an administrator and run the following commands one by one:
             net stop wuauserv
             net stop cryptSvc
             net stop bits
             net stop msiserver
             net start wuauserv
             net start cryptSvc
             net start bits
             net start msiserver
        
    4. Perform an In-Place Upgrade: If the above steps do not resolve the issue, consider performing an in-place upgrade using the Windows 11 ISO. This process will reinstall Windows while keeping your files and applications intact.
    5. Contact Microsoft Support: If the problem persists, you may need to reach out to Microsoft Support for further assistance.

    Make sure to back up your important data before performing any major changes to your system.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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