Dear sir since few day we are facing print issues in windows 10 pro.we are getting an error as in network we are sharing the printer.it shows the error we cannot connect printer access is denied

G.ManjuNatha 1 Reputation point
2021-10-04T10:12:47.14+00:00

we are facing daily issues with printer

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Limitless Technology 39,931 Reputation points
    2021-10-05T17:16:29.833+00:00

    Hello @G.ManjuNatha

    The most common reason for this error “windows cannot connect to the printer” is the print spooler service is Stucked, has a document pending in the queue locked, Your user account doesn’t have rights to connect to the printer. Or corruption and improper installation of the print-driver result.

    Delete Incompatible Printer Drivers
    Some Times The problem can be caused due to incompatible printer drivers. Also, An installation of the previous printer can prevent the printer spooler from adding new printers. So you can try to remove these outdated drivers and re-install them again.

    Press Win + R then type printmanagement.msc and hit Enter
    This will open print management.
    From the left pane, click All Drivers
    Now in the right window pane, right-click on the printer driver and click Delete.
    If you see more than one printer driver’s name, repeat the above steps.
    Restart windows and Again try to add the printer and install its drivers.

    Create a New Local Port
    Open Control Panel.
    View by Large icons, click Devices and Printers.
    Click Add a printer at the top of the window.
    Select Add a network, wireless or Bluetooth printer
    Select Create a new port, change the “Type of port” to Local Port then click the Next button.
    Enter a port name in the box. The port name is the printer’s address.

    The address format is the \IP address or the Computer Name\Printer’s Name (refer to the following screen). Then click the OK button.

    Select the printer model from the directory and click the Next button.
    Follow the rest on-screen instructions to finish adding the printer.
    Tweak Windows Registry
    Press Win + R then type regedit and hit the enter key,
    This will open the Windows Registry Editor.
    Backup Windows registry then In the left pane, navigate to the following key
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\Client Side Rendering Print Provider

    Right-click on Client Side Rendering Print Provider and select Delete.
    Restart both PC and printer, check this time no more error while connecting to the local shared printer.

    And of course you can Restart Print Spooler Service
    Press Windows Key + R then type services.msc and hit Enter.
    Find Print Spooler service in the list and double-click on it.
    Make sure the Startup type is set to Automatic and the service is running, then click on Stop and then again click on start in order to restart the service.
    Now move to the dependencies tab and check listed dependencies services running.
    Click Apply followed by OK.
    After that, again try to add the printer and see if you’re able to Fix Windows Cannot Connect to the Printer issue.

    --------------

    --If the reply is helpful, please Upvote and Accept as answer--

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.