Hello @G.ManjuNatha
The most common reason for this error “windows cannot connect to the printer” is the print spooler service is Stucked, has a document pending in the queue locked, Your user account doesn’t have rights to connect to the printer. Or corruption and improper installation of the print-driver result.
Delete Incompatible Printer Drivers
Some Times The problem can be caused due to incompatible printer drivers. Also, An installation of the previous printer can prevent the printer spooler from adding new printers. So you can try to remove these outdated drivers and re-install them again.
Press Win + R then type printmanagement.msc and hit Enter
This will open print management.
From the left pane, click All Drivers
Now in the right window pane, right-click on the printer driver and click Delete.
If you see more than one printer driver’s name, repeat the above steps.
Restart windows and Again try to add the printer and install its drivers.
Create a New Local Port
Open Control Panel.
View by Large icons, click Devices and Printers.
Click Add a printer at the top of the window.
Select Add a network, wireless or Bluetooth printer
Select Create a new port, change the “Type of port” to Local Port then click the Next button.
Enter a port name in the box. The port name is the printer’s address.
The address format is the \IP address or the Computer Name\Printer’s Name (refer to the following screen). Then click the OK button.
Select the printer model from the directory and click the Next button.
Follow the rest on-screen instructions to finish adding the printer.
Tweak Windows Registry
Press Win + R then type regedit and hit the enter key,
This will open the Windows Registry Editor.
Backup Windows registry then In the left pane, navigate to the following key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\Client Side Rendering Print Provider
Right-click on Client Side Rendering Print Provider and select Delete.
Restart both PC and printer, check this time no more error while connecting to the local shared printer.
And of course you can Restart Print Spooler Service
Press Windows Key + R then type services.msc and hit Enter.
Find Print Spooler service in the list and double-click on it.
Make sure the Startup type is set to Automatic and the service is running, then click on Stop and then again click on start in order to restart the service.
Now move to the dependencies tab and check listed dependencies services running.
Click Apply followed by OK.
After that, again try to add the printer and see if you’re able to Fix Windows Cannot Connect to the Printer issue.
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